Patients on regular medication will require repeat prescriptions and for a safer and speedier service, repeat prescriptions are now computerised. Your doctor will have entered into the computer what medication you are taking, and each time a new prescription is written by the computer a new request form is also generated for your next request.

Unfortunately, we cannot accept repeat requests by telephone.

Please bring the computer generated repeat request or a handwritten request to reception indicating which items are to be repeated if there are several listed. Alternatively, drop it into the post box outside the surgery gates.

We can also accept repeat requests by:

Fax on telephone number 0117 9865061

By email at repeat.prescription@gp-L81073.nhs.uk
(Please be aware that this email address is not secure.)
Please include the patient’s name, address, date of birth and the exact medication required. If you would like us to forward the prescriptions to a chemist, please indicate this clearly on the request.

We can forward your prescriptions to the local chemists in Keynsham; Boots, Large Lloyds, Small Lloyds and ASDA pharmacy at Longwell Green (see opening times for ASDA Pharmacy). For Saltford patients, we can forward these to the Saltford chemist.

Please allow 48 hours for the surgery to process your request. When requesting a prescription to be sent to a chemist, please allow an additional 3-4 days before collection as the medication may need to be ordered. Please check with your chemist on the timescale for collecting prescriptions.

Requests at our Severn Way Surgery, or after 10.30 am at the Park Road Surgery, will take longer so please allow an extra day for these before collecting from the chemist.

Do You Pay For Your Prescriptions?

Free prescriptions for:

* Men and women over sixty

* Pregnant women, and for 12 months after birth

* Children under sixteen (under 19 in full time education)

* People with a low income, on income support and other state benefits

* People with certain chronic conditions – the doctor or one of the nurses can advise you on how to apply for a medical exemption certificate.

If you cannot get free prescriptions, a “season ticket” prescription or a pre-payment certificate may save you money. If you need more than five items during four months or more than fourteen prescribed items during the year, you will save money by buying one. Your pharmacist will be able to advise you.